TERMS OF SERVICE & TERMS OF SALE
Last updated: 24 February 2026
These Terms of Service & Terms of Sale ("Terms") govern your access to and use of this website and any related websites operated by BravoCoreConcepts LLC, as well as any products, content, subscriptions, or services provided by BravoCoreConcepts LLC ("Company", "we", "us", "our"). By using the website or purchasing from us, you agree to these Terms.
If you do not agree, do not use the website or purchase our products or services.
1) ELIGIBILITY
You must be at least 18 years old to use our services or purchase our products. By using this website or making a purchase, you represent and warrant that you meet this requirement.
2) WHO WE SERVE
We sell to customers worldwide, including consumers (B2C) and business customers (B2B). Additional mandatory rights may apply depending on your country of residence, especially in the EEA/UK (see Section 18).
3) OUR OFFERINGS
We may provide:
— Digital products (e.g., templates, PDFs, guides, courses, training materials, platform access)
— Consulting services (contract‒based)
— Subscription‒based content (via third‒party platforms or our own platform)
— Other digital marketing services and related content
Product/service descriptions, scope, pricing, and deliverables are provided on the relevant sales page, checkout page, invoice, or in a separate written agreement.
4) NO GUARANTEE OF RESULTS
We do not guarantee specific outcomes (including revenue, profits, traffic, ranking, conversions, medical or tactical competency, or marketing performance). Any examples or case studies are illustrative and may not reflect typical results. Individual outcomes depend on many factors outside our control.
5) ORDER PROCESS & CONTRACT FORMATION
A binding contract forms when we confirm your order and/or provide access (e.g., confirmation screen, email receipt, invoice confirmation, access granted).
We reserve the right to refuse or cancel an order if payment fails, fraud is suspected, you violate these Terms, pricing or description errors are identified, or the product/service is unavailable.
6) DELIVERY OF DIGITAL PRODUCTS
Digital products are typically delivered immediately after successful payment via download, email delivery, or platform access. You are responsible for ensuring you can access the product (internet connection, compatible device/software, email deliverability).
7) CONSULTING SERVICES (SEPARATE TERMS MAY APPLY)
Consulting services may be governed by a separate agreement (statement of work, contract, or scope confirmation). If there is a conflict between these Terms and a separate consulting agreement, the separate agreement controls for that specific consulting engagement.
8) PRICES, CURRENCIES, TAXES
Prices may be displayed in USD and/or EUR depending on your location and checkout settings.
Taxes (including VAT or sales tax) may apply depending on your location and the type of product/service. Where we are legally required to collect taxes/VAT, they will be added and shown at checkout or on an invoice. You are responsible for any bank fees, currency conversion fees, or transfer charges unless we state otherwise.
9) PAYMENTS
We may accept payments via payment processors, bank transfer (where offered), and third‒party platforms. You authorize us and our payment providers to charge your chosen payment method. All payment processing is handled by third‒party providers. We do not store your payment card details.
10) SUBSCRIPTIONS
If you purchase a subscription through a third‒party platform (e.g., Patreon), billing, renewals, and cancellations are handled by that platform under its terms and policies. Manage your subscription directly in your account on that platform.
If we offer subscriptions on our own site in the future, subscription terms will be shown at checkout and may be added to these Terms.
11) LICENSE TO USE DIGITAL PRODUCTS
Unless stated otherwise in writing, we grant you a limited, non‒exclusive, non‒transferable, revocable license to use the purchased digital product for your personal use (B2C) or internal business use (B2B).
You may not, without our prior written permission:
— resell, redistribute, share, publish, upload, or sublicense the product (or any part)
— create derivative products for commercial purposes
— remove copyright/proprietary notices
— claim ownership of our materials
— use automated tools to extract, scrape, or reproduce content
12) INTELLECTUAL PROPERTY
All website content, branding, logos, materials, templates, course content, strategies, methodologies, and deliverables are owned by or licensed to us and protected by applicable intellectual property laws. All rights not expressly granted are reserved.
13) ACCEPTABLE USE
You agree not to:
— use the site unlawfully
— interfere with security or operations
— attempt unauthorized access to systems or accounts
— scrape content or bypass access controls
— submit infringing, unlawful, harmful, or abusive content
— impersonate any person or entity
We may suspend or terminate access without prior notice for violations.
14) THIRD‒PARTY SERVICES
We may rely on third‒party services (hosting, payment processors, subscription platforms, etc.). We are not responsible for third‒party outages, policy changes, security incidents, or performance beyond our reasonable control.
15) DISCLAIMERS
To the maximum extent permitted by applicable law:
— The website, products, and services are provided "as is" and "as available".
— We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non‒infringement.
— We do not warrant uninterrupted, error‒free, or secure operation.
— We do not warrant that content is accurate, complete, or current.
Some jurisdictions do not allow certain warranty disclaimers; in that case, this section applies only to the maximum extent permitted by law.
16) LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law:
— We are not liable for indirect, incidental, consequential, special, or punitive damages; loss of profits; loss of data; or business interruption.
— Our total aggregate liability for any claim relating to a specific product/service will not exceed the amount you paid for that specific product/service (or, if higher, the amount paid to us in the 3 months preceding the event giving rise to the claim).
Nothing in these Terms limits liability where it cannot be limited under applicable law (for example, liability for intent, gross negligence, or personal injury where applicable law prohibits limitation).
17) INDEMNIFICATION
You agree to indemnify, defend, and hold harmless BravoCoreConcepts LLC and its members, managers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorney's fees) arising out of or related to: (a) your use of the website or services, (b) your violation of these Terms, (c) your violation of any applicable law, or (d) your infringement of any third‒party rights.
18) TERMINATION
We may suspend or terminate access if you violate these Terms or if required by law. Upon termination, your license to use any digital products may be revoked. Sections intended to survive termination (including IP, disclaimers, liability limits, indemnification, and dispute terms) survive.
19) EEA (European Economic Area) / UK (United Kingdom) CONSUMER ADDENDUM (MANDATORY RIGHTS PRESERVED)
If you are a consumer habitually resident in the EEA or the UK, nothing in these Terms is intended to exclude or limit your mandatory statutory rights.
Any choice‒of‒law or forum clause does not deprive you of protections granted by mandatory consumer laws in your country of habitual residence.
20) GOVERNING LAW; DISPUTES
For customers outside the EEA/UK (or where permitted by law), these Terms are governed by the laws of the State of Wyoming, USA, excluding conflict‒of‒law rules, and disputes shall be brought in the state or federal courts located in Wyoming, USA.
If you are an EEA/UK consumer, Section 19 applies and you may have rights to bring claims in your country of habitual residence and under mandatory local consumer protections.
21) SEVERABILITY
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
22) ENTIRE AGREEMENT
These Terms, together with our Privacy Notice, Refund & Withdrawal Policy, and any separate written agreements, constitute the entire agreement between you and BravoCoreConcepts LLC regarding the subject matter herein.
23) CHANGES TO THESE TERMS
We may update these Terms from time to time. The "Last updated" date reflects changes. Continued use after changes means you accept the updated Terms. For material changes, we will make reasonable efforts to provide notice (e.g., via website announcement or email where feasible).
24) CONTACT
General & privacy requests / data subject rights:
bravo.core.concepts.llc@gmail.com
Tactical medicine training content (non‒emergency):
hacks@the‒improvising‒medic.com
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REFUND & WITHDRAWAL POLICY (DIGITAL PRODUCTS & SERVICES)
Last updated: 24 February 2026
1) DIGITAL PRODUCTS: NO REFUNDS AS A GENERAL RULE
Because digital products cannot be "returned" after delivery/access, all digital product sales are generally final and non‒refundable, except where required by applicable law.
Digital products include (non‒exhaustive): downloads, PDFs, templates, guides, online courses, training materials, and platform access content.
2) EEA/UK CONSUMERS: RIGHT OF WITHDRAWAL & DIGITAL CONTENT CONSENT
If you are an EEA/UK consumer, you may generally have a 14‒day right of withdrawal for distance contracts, subject to exceptions.
For digital content not supplied on a tangible medium (downloads/instant access/platform access):
Where required by law, we will ask you at checkout to:
(a) expressly request immediate access/performance, and
(b) acknowledge that you lose your right of withdrawal once performance has begun (i.e., once download/access is provided).
We will confirm your consent/acknowledgment in the order confirmation email (or other durable medium).
Suggested checkbox wording:
"I request immediate access to the digital content and I acknowledge that I will lose my right of withdrawal once performance has begun."
3) CONSULTING SERVICES
Consulting is generally non‒refundable once scheduled or performed, unless a separate agreement states otherwise or applicable law requires otherwise.
If an EEA/UK consumer right of withdrawal applies to a service contract and you request that services begin during the withdrawal period, you may be required to pay a proportional amount for services provided up to the time you withdraw (where applicable by law).
4) ACCESS ISSUES & TECHNICAL SUPPORT
If you cannot access a digital product, contact us and we will attempt reasonable support (re‒sending links, assisting access/login, basic troubleshooting).
5) EXCEPTIONS (CASE‒BY‒CASE)
We may at our sole discretion consider exceptions only where appropriate, such as:
— duplicate purchase of the same digital product,
— technical issues preventing access that we cannot resolve,
— incorrect delivery due to our system error.
Requests must be submitted within 14 days of purchase to:
bravo.core.concepts.llc@gmail.com
6) CHARGEBACKS
We encourage you to contact us before initiating a chargeback with your payment provider. Initiating a chargeback without contacting us first may be considered misuse. We reserve the right to contest chargebacks with evidence of delivery/access logs, confirmations, and communications.
7) MODEL WITHDRAWAL FORM (EEA/UK CONSUMERS)
(You are not required to use this form to exercise your right of withdrawal. Any clear, unambiguous statement of your decision to withdraw is sufficient.)
(Complete and return this form only if you wish to withdraw from the contract.)
To: BravoCoreConcepts LLC
Email: bravo.core.concepts.llc@gmail.com
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale for the following digital content/service:
— Description of product/service:
— Ordered on (*) / received on (*):
— Name of consumer(s):
— Address of consumer(s):
— Email used at purchase:
— Signature of consumer(s) (only if this form is sent on paper):
— Date:
(*) Delete as appropriate.
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PRIVACY NOTICE
Last updated: 24 February 2026
This Privacy Notice explains how BravoCoreConcepts LLC ("we", "us", "our") collects, uses, shares, and protects personal data when you visit our websites (including the‒improvising‒medic.com and related pages) and use our services.
1) CONTROLLER / CONTACT
Data Controller: BravoCoreConcepts LLC (Wyoming, USA)
30 N Gould St, Ste R, Sheridan, WY 82801
Privacy requests / data subject rights (including EEA/UK GDPR requests):
bravo.core.concepts.llc@gmail.com
Tactical medicine training content (non‒emergency):
hacks@the‒improvising‒medic.com
EU/UK Representative (Art. 27 GDPR / Art. 27 UK GDPR):
Currently under assessment. Data subject requests can be directed to the email above.
2) PERSONAL DATA WE MAY COLLECT
Depending on how you interact with us, we may collect:
— Contact data: name, email, and information you provide in messages/forms
— Transaction data: purchase details, payment status, receipts/invoices (payment card details are typically processed by payment providers and not stored by us)
— Access data: login/access records for platform content (if applicable)
— Usage data: IP address, device/browser information, pages viewed, timestamps, approximate location derived from IP
— Support data: communications and troubleshooting details
We do not intentionally collect special categories of data (e.g., health data). Please do not submit sensitive health information via forms or email.
3) SOURCES OF PERSONAL DATA
— Directly from you (forms, email, checkout)
— Automatically from your device/browser when you use the site
— From payment/subscription platforms (transaction confirmations)
— From service providers that help us run the site
4) PURPOSES OF PROCESSING
We use personal data to:
— Provide and deliver digital products/services and platform access
— Manage orders, billing, and customer support
— Communicate with you (transactional messages)
— Operate, secure, and improve the website
— Prevent fraud, abuse, and unauthorized access
— Comply with legal obligations (tax, accounting, compliance)
We do not sell your personal data.
5) LEGAL BASES (EEA/UK USERS)
Where GDPR/UK GDPR applies, we process personal data based on:
— Contract (to deliver what you purchase)
— Legitimate interests (security, fraud prevention, service improvement)
— Consent (where required, e.g., for non‒essential cookies/marketing)
— Legal obligation (tax/accounting/compliance)
You may withdraw consent at any time where processing is based on consent. Withdrawal does not affect the lawfulness of processing before withdrawal.
6) COOKIES & SIMILAR TECHNOLOGIES
We use cookies and similar technologies for:
— Essential site functionality and security
— Preferences and basic operations
— Optional analytics/marketing cookies only where enabled and, where required, with your consent
We are implementing a cookie consent management solution. Until fully deployed, only essential cookies required for basic website functionality are used.
You can also control cookies via browser settings, but blocking essential cookies may impact functionality.
7) SHARING / RECIPIENTS
We may share personal data with:
— Payment processors and financial service providers (to process payments)
— Subscription platforms (e.g., Patreon, if you subscribe there)
— Hosting and infrastructure providers (website hosting, content delivery)
— Customer support tools (if used)
— Professional advisers (legal/accounting) where necessary
— Authorities if required by law
We share only what is necessary for the purpose.
8) INTERNATIONAL DATA TRANSFERS
We are a US company and may process data in the United States and other countries where our providers operate.
Where GDPR/UK GDPR applies, we use appropriate safeguards when required (such as standard contractual clauses (SCCs) or other recognized mechanisms), depending on the provider and circumstances.
9) RETENTION
We retain personal data only as long as necessary for:
— Delivering products/services and support
— Legal, tax, and accounting obligations
— Resolving disputes and enforcing agreements
Retention periods may vary by data type and legal requirements.
10) YOUR RIGHTS
EEA/UK (GDPR/UK GDPR): You may have rights to access, correct, delete, restrict or object, data portability, and to withdraw consent (where processing is based on consent). You may also lodge a complaint with your local data protection authority.
US residents: Depending on your state of residence, you may have additional rights under state privacy laws (e.g., CCPA/CPRA for California residents). Contact us to exercise any applicable rights.
We will respond within the timeframes required by applicable law (generally within 30 days).
Other jurisdictions: You may have similar rights depending on local law. We will respond as required by applicable law.
11) SECURITY
We use reasonable administrative, technical, and organizational measures to protect personal data. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
12) CHILDREN
Our services are intended for adults 18+. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
13) DO NOT TRACK
Some browsers transmit a "Do Not Track" (DNT) signal. There is currently no uniform standard for responding to DNT signals. We do not currently respond to DNT signals but will update this section if our practices change.
14) CHANGES TO THIS NOTICE
We may update this Privacy Notice from time to time. The "Last updated" date reflects the latest version. For material changes, we will make reasonable efforts to provide notice.
15) HOW TO EXERCISE YOUR RIGHTS
Email: bravo.core.concepts.llc@gmail.com
Please include enough information to verify your request (e.g., the email used at purchase and the nature of your request). We may request additional information to confirm identity.